About Ron McMillanRon McMillan is the four-time New York Times best-selling co-author of Crucial Conversations, Crucial Confrontations, Influencer, and Change Anything. For more than 25 years, he has served as an expert in behavior change, interpersonal communication, and corporate training. A gifted speaker, McMillan has presented to executives at Lockheed Martin, AT&T, Nike, Saturn, Hewlett-Packard, Ford, Sprint, Disney, Harley-Davidson, Providence Healthcare, and Intel. He is also a regular speaker at Brigham Young University’s Campus Education Week. A pioneer in the training industry, McMillan is the former co-founder of the Covey Leadership Center where he helped develop numerous training programs including Principle Centered Leadership and The Seven Habits of Highly Effective People. McMillan is also the co-founder of VitalSmarts, an innovator in corporate training and organizational performance. VitalSmarts has helped more than 300 of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors. www.vitalsmarts.com
