I have the impression it is more difficult than ever to work in customer service right now which is good motivation to be extra patient these days. A child abuse prevention program I worked with in the past taught kids to counter bullying and learn to stand up for themselves and others (peer support), listen to their feelings and go to trusted adults for help if needed, among other concepts. The program was for kids and the adults in their lives. Another side of this issue is that holding someone accountable for abusive behavior sets a boundary and signals the need for change. Everyone should have such a manager!
I love this story!! More people should speak up when someone is being wronged.
Beautiful story. I liked it. Thank you.
I've always felt that everyone should work in the food industry or retail early in their life, so they know how to be a better customer.
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